FAQs

Frequently Asked Questions

Your Questions Answered

Frequently Asked Questions

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Retail FAQs

1. Do you offer same day delivery?

Yes, we do same day delivery. You can also contact us on our Viber, FB, and Instagram pages.

2. What are your shipping options and rates?

We use Lalamove and Grab for Metro Manila buyers. We also use Gogo Express for Province buyers. (Rates are based on the third party calculations)

3. What payment methods do you accept?

We accept cash upon pick up, Gcash, or BPI Bank Transfer.

4. Do you offer gift wrapping services?

Yes, we offer gift wrapping for an additional fee.

5. Do you assemble big items?

Yes, we do assemble but with additional fee. (Fee depends on the item size)

Resell FAQs

1. How can I become a reseller or distributor for your toys?

To become a reseller or distributor, please fill out our application form. (Please message us on our Viber +63 917 7866115 for the link of the application form)

2. Do you offer wholesale pricing for bulk orders?

Yes, if you meet the minimum order quantity, we provide wholesale pricing for our resellers..

3. Do you provide copies of photos and videos for each item?

Yes, copies of photos and videos will be provided once you become our reseller.

4. Is there an application fee to become a reseller?

Yes, we do have an application fee to become a reseller. (The application fee is refundable) However, you may need to meet certain criteria outlined in the application process.

5. What are the requirements to become a reseller?

We look for established retailers or businesses with a focus on children's products. Please refer to our application form for specific criteria.